On Becoming a Citizen and Other Things Redux

There is a post I made about a month a ago wherein I recorded a complaint about the road quality that I made to Mayor Miller. Sometimes complaining is worthwhile. I say this because today I got the following note from a Transportation Services Field Investigator.

From: Bruno XXXX [mailto:bXXXX@toronto.ca]
Sent: April-08-09 9:29 AM
To: Karen XXXX
Cc: mcole@XXXXXXX.ca; Dale XXXX; Rick XXXX; Ray XXXX; Santo XXXX; Wally XXXX
Subject: roadway condition.

Hi Karen,

I'm responding to you on behalf of Rick XXXX.

An inspection of the location as noted in your e-mail was conducted and found at 69 Queen street E just west of Church St.a section of roadway to be in definite need of repair.I'll refer this to Wally XXXX Supervisor of sidewalks and roads to have this area resurfaced.Measurements of area are 9.00 x 3.00 also photos attached .

Bruno XXXX
Field Investigator
Transportation Services
XXX Eastern Ave
416 392-XXXX


[Attached images below]

What can I say? I am positively delighted, sometimes when it is really required you can get the roads repaired with just a letter. I just hope they get that resurfacing done quickly, I have no idea how I am going to ride home from work when that section of Queen Street gets closed off.